Detailed Whitelisting Instructions for various email service providers:
AOL
To add elizabethc@heartspoken.com to your AOL address book:
1. Open an email from me and then click the ‘This Is Not Spam’ button2. Click the Mail menu and select Address Book3. Wait for the Address Book window to pop up, then click the ‘Add’ button4. Wait for the Address Card for New Contact window to load5. Paste elizabethc@heartspoken.com into the ‘Other E-Mail’ field6. Make the “From” address, elizabethc@heartspoken.com, the Primary E-Mail address by checking the appropriate box 7. Click “Save”
Yahoo!
To whitelist elizabethc@heartspoken.com with Yahoo!, you will need to set up a “filter” after first taking the following steps:
1. If you find email from elizabethc@heartspoken.com is going to your Yahoo! bulk folder, open it and click “Not Spam” 2. Be sure that the address elizabethc@heartspoken.com is not in your “Blocked Addresses” list. If elizabethc@heartspoken.com is on your “Blocked Addresses” list, select it and click “Remove Block”
Now to create the filter:
3. Open your mail and click on “Mail Options” in the upper right hand corner4. Select ‘Filters’ (in the bottom left corner)5. On the Filters page, click “Add”6. Select the “From header:” rule, and add “contains” and elizabethc@heartspoken.com, which tells the system to put email with elizabethc@heartspoken.com in your inbox and not the bulk folder.7. Click the “Choose Folder” pull down menu and select ‘Inbox’8. Pick the Add Filter button
Hotmail
To whitelist my address with Hotmail you will need to add elizabethc@heartspoken.com to your Hotmail Safe List. Here’s how:
1. First, if you find email from us in your Hotmail junk folder, open the email and click “Not Junk”2. Next, check to see if if the email address elizabethc@heartspoken.com is on your Blocked Senders list. If you find elizabethc@heartspoken.com on your Hotmail blocked senders list, select it and click on the “Remove” button.3. Next, open your mailbox and click “Options” in the upper right hand corner4. At the top of the page, click on the “Junk E-mail Protection” link5. Next, click on “Safe List”, which is down near the bottom 6. Copy and paste elizabethc@heartspoken.com where it says “Type an address or domain”7. Click the “Add” button
Gmail
1. First, if you find email from me in your Gmail spam folder, select my email and click the “Not Spam” button2. Next, open an email that you have received from me3. Click on the little down-pointing-triangle-arrow next to “Reply”:4. Click “Add Elizabeth at Heartspoken to Contacts list”
Microsoft Outlook
1. On the Tools menu, click Options2. On the Preferences tab, click Junk E-mail3. On the Safe Senders tab, click Add4. Add elizabethc@heartspoken.com where it says “Add address”5. Click OK
Thunderbird
To whitelist in Thunderbird, you will need to add elizabethc@heartspoken.com to your address book, and then set up your Thunderbird Junk Mail Controls to whitelist your address book.
1. First, if you find email from elizabethc@heartspoken.com in your Junk folder, right-click on our email and choose “Mark as Not Junk”2. Next, click the Address Book button3. Highlight the Personal Address Book4. Click on “New Card”5. In the “Contact” tab of the new card, copy and paste elizabethc@heartspoken.com to the email dialog box6. Click “Ok”7. Next, to whitelist your address book, select “Tools > Junk Mail Controls” from the drop down menu8. Update the “White Lists” module under the “Settings” tab by selecting “Personal Address Book” from the drop down menu, and then check the box next to “Do not mark messages as junk mail”9. Click “Ok”
Apple Mail for OS X
1. First, if email from elizabethc@heartspoken.com ends up in your junk folder, highlight or open it and click “Not Junk” at the top of your screen. Then: 2. Go to Mail > Preferences from your Mail menu 3. Go to the Rules tab 4. Select Add Rule 5. Give this rule a name such as “Elizabeth at Heartspoken” 6. Create a rule that says “If any of the following conditions are met: ‘From’ ‘Contains'” and then paste in “elizabethc@heartspoken.com” 7. From the actions, select ‘Move message’ to mailbox ‘Inbox’. 8. Click “OK”
Postini
You do not need to whitelist email from Elizabeth at Heartspoken in Postini unless you find it trapped in the “Junk” area by Postini.
1. Log into your Postini account 2. Look to see if any email from elizabethc@heartspoken.com is listed in your Junk area 3. If you find email from elizabethc@heartspoken.com in the Junk area, check the check box next to the email from elizabethc@heartspoken.com4. Click the “Deliver Selected” link at the very top of the Junk screen 5. On the next screen, click the “Approve Sender” check box next to the email from elizabethc@heartspoken.com6. Click the “Approve Selected Senders” button