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Heartspoken

Heartspoken

How to strengthen connection in a digital world...at home and at work

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Heartspoken’s Privacy and AI Use Policies

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Heartspoken’s Privacy Policy

Last updated: 10/12/2026

Heartspoken.com is owned and operated by RiverwoodWriter, LLC. This policy explains what information this website collects, how it is used, and the choices you have. It applies to information collected through heartspoken.com.

Information You Provide

Any personal information I have about you, such as your name and email address, has been provided voluntarily by you, for example when you subscribe to my newsletter, join a membership, or contact me.

My email newsletters and memberships are delivered through trusted service providers, including Substack, Stripe, and MailerLite. Payments for memberships are processed securely by those platforms; I never see or store your credit card information. These providers have access to your information only to deliver their services, and each has its own privacy policy.

I will never sell, rent, or give away your email address or personal information.

I will use your information to respond to you and, unless you ask me not to, to send you newsletters, updates, or news about new offerings. If I ever sell the business, you will receive at least two weeks’ notice so you can opt out before the sale.

Information Collected Automatically

Like most websites, heartspoken.com automatically records basic information your browser sends when you visit, such as your browser type, the pages you view, and the time and date of your visit. I use Google Analytics to understand how visitors use the site so I can improve it. This information does not identify you personally.

Cookies

This site uses cookies, small data files stored by your browser, to remember your preferences and to help me understand how the site is used. You can set your browser to refuse cookies, though some parts of the site may not work as intended.

Affiliate Links

Some links on this site, including links to books and products, are affiliate links. If you make a purchase through one, I may earn a small commission at no extra cost to you. The retailer you visit may set its own cookies to track the referral. See my Affiliate Disclaimer for details.

Links to Other Sites

This website contains links to other sites. I am not responsible for their content or privacy practices, and I encourage you to read the privacy policy of any site that collects your information.

Your Choices

You may unsubscribe from my emails at any time using the link at the bottom of every message, or you can contact me to ask that your information be removed.

Children’s Privacy

This website is not directed to children under 18, and I do not knowingly collect personal information from them. If you believe a child has provided information through this site, please contact me and it will be deleted.

Security and Legal Requirements

I take reasonable steps to protect your information, though no method of online transmission or storage is completely secure. I will disclose personal information only when required to do so by law.

Changes to This Policy

This policy may be updated from time to time. Any changes will be posted on this page with a new “Last updated” date.

Questions

If you have questions about this policy, or feel I am not following it, please reach out through my Contact page.

Heartspoken’s AI Use Policy

At Heartspoken, I use artificial intelligence (AI) tools to support my creative process. These tools help me brainstorm, research, edit, and generate visuals, but they do not replace me. The content you read in my newsletter and blog posts is written and shaped by me, a human writer with a passion for connection and clear communication.

AI is a tool, not a voice. I use it to sharpen my ideas and strengthen the way I share them with you, but the heart, intent, and message are entirely my own.

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“Elizabeth has created one of the most valuable books you’ll ever own and will refer to over and over for years to come.” ~ Lydia Ramsey, Business Etiquette and Modern Manners Expert 

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