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Heartspoken

Heartspoken

How to strengthen connection in a digital world...at home and at work

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Note and Letter Writing

“Sending a note that can connect, comfort, encourage or inspire is the closest we may ever come to having a Superpower.” ~ Elizabeth H. Cottrell

Sending heartspoken notes fosters genuine connections, offering comfort, encouragement, and a sense of being valued. These personal touches can uplift spirits and strengthen relationships, creating lasting bonds.

Elizabeth at a board meeting sitting around a table with several board members having a conversation
October 12, 2026 by Elizabeth H. Cottrell

How Can a Small Nonprofit Cultivate Board Members and Turn Them Into Ambassadors?

Short answer Thank each board member personally for the specific things they do, keep them supplied with stories from your work, and invite them to …

Read moreHow Can a Small Nonprofit Cultivate Board Members and Turn Them Into Ambassadors?
Elizabeth sitting at a table with three volunteers and gratefu for their help.
October 12, 2026 by Elizabeth H. Cottrell

How Can a Small Nonprofit Thank Volunteers So They Stay Committed?

Short answer Thank each volunteer for the specific thing they did, soon after they did it, and tell them what difference it made. Recognition that …

Read moreHow Can a Small Nonprofit Thank Volunteers So They Stay Committed?
Book cover and author headshot The Correspondent by Virginia Evans
October 12, 2026 by Elizabeth H. Cottrell

Book Review: The Correspondent, by Virginia Evans

The Correspondent: A Novelby Virginia EvansPublished 2025 by Crown Imagine discovering a life not through scenes or dialogue, but through the …

Read moreBook Review: The Correspondent, by Virginia Evans
Elizabeth feeling shy and holding a pen and envelope
October 12, 2026 by Elizabeth H. Cottrell

How Can I Build Donor Relationships If I’m Shy About Talking to Donors?

Short answer: Start with notes. Writing lets you choose your words at your own pace, and a few warm notes give you and the donor something to talk …

Read moreHow Can I Build Donor Relationships If I’m Shy About Talking to Donors?
October 12, 2026 by Elizabeth H. Cottrell

Be Swift to Love: A Benediction for Everyone Who Serves

[Updated 2026] Some words stay with you for years. For me, one of those is a benediction, or blessing, given at the closing Eucharist of the 2010 …

Read moreBe Swift to Love: A Benediction for Everyone Who Serves
Elizabeth at her desk wondering how many letters she can write to a donor without bothering them.
October 10, 2026 by Elizabeth H. Cottrell

How Often Should a Small Nonprofit Contact Donors Without Bothering Them?

Short answer: Plan on at least one personal, no-ask contact each season, plus a prompt thank-you after every gift, so that your thank-yous and …

Read moreHow Often Should a Small Nonprofit Contact Donors Without Bothering Them?
Illustration of Elizabeth H. Cottrell considering what to write in a handwritten donor thank-you note.
October 9, 2026 by Elizabeth H. Cottrell

What Can I Write to a Donor When I’m Not Asking for Money?

Short Answer Write about one specific thing their past gift made possible, described in a sentence only you could write, and close without any …

Read moreWhat Can I Write to a Donor When I’m Not Asking for Money?
Nonprofit professional woman writing thank you notes at her desk with an October calendar open on her desk
September 29, 2026 by Elizabeth H. Cottrell

The October Gratitude Calendar for Small Nonprofits

Whom your nonprofit should thank this month, what to say, and why October beats December for it If you run development for a small nonprofit, …

Read moreThe October Gratitude Calendar for Small Nonprofits
Title image with book cover for To Obama and image of author Jeanne Marie Laskas
September 27, 2026 by Elizabeth H. Cottrell

Book Review: To Obama

To Obama: With Love, Joy, Anger, and HopeBy Jeanne Marie LaskasRandom House, 2018 I didn’t believe it when I first heard it: President Barack Obama …

Read moreBook Review: To Obama
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HEARTSPOKEN

“Elizabeth has created one of the most valuable books you’ll ever own and will refer to over and over for years to come.” ~ Lydia Ramsey, Business Etiquette and Modern Manners Expert 

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