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How to strengthen connection in a digital world...at home and at work

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Nonprofit Resources

Practical advice, examples, and resources to help small nonprofit leaders strengthen relationships with donors, volunteers, board members, and community partners through thoughtful, personal communication.

Elizabeth at her desk wondering how many letters she can write to a donor without bothering them.
October 10, 2026 by Elizabeth H. Cottrell

How Often Should a Small Nonprofit Contact Donors Without Bothering Them?

Short answer: Plan on at least one personal, no-ask contact each season, plus a prompt thank-you after every gift, so that your thank-yous and …

Read moreHow Often Should a Small Nonprofit Contact Donors Without Bothering Them?
Illustration of Elizabeth H. Cottrell considering what to write in a handwritten donor thank-you note.
October 9, 2026 by Elizabeth H. Cottrell

What Can I Write to a Donor When I’m Not Asking for Money?

Short Answer Write about one specific thing their past gift made possible, described in a sentence only you could write, and close without any …

Read moreWhat Can I Write to a Donor When I’m Not Asking for Money?

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“Elizabeth has created one of the most valuable books you’ll ever own and will refer to over and over for years to come.” ~ Lydia Ramsey, Business Etiquette and Modern Manners Expert 

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