In a world where connectedness is defined by social media likes and instant messages, Elizabeth Cottrell reminds us of the benefits of pausing to pen a heartspoken personal note, both for the writer and the recipient. With her easy-to-remember NOTES formula, Cottrell inspires amateurs and experienced letter writers alike to express compassion and caring with thoughtful words. A lovely gift for a teen, young professional, aspiring leader, and even the veteran snail mail aficionado.
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