JAN CARROZA

“I am so pleased for the launch of Elizabeth Cottrell’s book, a delightful outpouring of her passion to share the power of handwritten correspondence to enhance lives of senders and recipients. It’s a passion that we share in her Facebook group: “The Art of the Heartspoken Note.”
“The heartfelt handwritten note is a talent to nurture. For graduating students and new professionals, Heartspoken makes a great gift to learn how to make an impression and cultivate the ability to build relationships. Elizabeth takes the subject so much further than good manners to address very difficult situations. She offers dozens of examples to help readers respond to heart-wrenching moments of loss or reconciliation. No one should miss opportunities to express gratitude, congratulations, and pride.
“This book will help you write any note, so you are sure to convey your sincere appreciation to your loved ones, colleagues, friends, and even strangers as a lifelong practice full of rich rewards.”